The Justes team is here to support you 24/7. Whether you have questions about payment methods, delivery, or FedEx international shipping, we are always available to help.
Best Way to Reach Us
WhatsApp is our primary communication channel. It’s fast, direct, and secure. Most customers choose WhatsApp to confirm orders, share design ideas, and receive quick updates.
Click here to chat with us on WhatsApp: Start WhatsApp Chat
Other Contact Options
- Email: [email protected]
- WhatsApp: +1 716-405-0652
- Product enquiry form: Choose an item in our catalog, then open Product enquiry on its page. Our team will reply within 24 hours.
Customer Support
Our service team can help you with:
- Payment instructions (Wise, bank transfer, Western Union, MoneyGram, Paysend)
- Shipping status and FedEx tracking
- Order details and after-sales support
Contact FAQ
Can I place an order directly through WhatsApp?
Yes. Most of our customers confirm their orders via WhatsApp chat for faster service.
How soon will I get a reply?
We usually reply instantly on WhatsApp. For email or product enquiry form, you will receive a response within 24 hours.
Can I send my design ideas or pictures?
Yes. You can share images or requirements directly through WhatsApp for custom jewelry orders.
Quick Links
- Delivery Information – Learn about shipping process, no hidden fees, and safe FedEx delivery.
- FedEx International Shipping – Fast, tracked, and secure worldwide delivery service.
- Payment Methods – Pay with Wise, bank transfer, Western Union, MoneyGram, or Paysend.
- Contact Us – Get 24/7 WhatsApp support for orders, payments, and shipping questions.